What Information We Hold and How We Use It
We collect the details you provide when you register — full name, email address, contact number, and date of birth. When you fund your account or request a withdrawal, we record transaction data tied to your chosen payment method, whether that is Touch 'n Go eWallet,
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Boost, GrabPay, DuitNow, FPX or Maybank2u. We also collect device and session data — browser type, IP address, and pages visited — so we can keep your account secure and improve how the lobby performs on your phone. We do not sell your personal information to
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third parties. Data is shared only with payment processors needed to complete your transaction, and with fraud-prevention services that help protect your account. Your information is stored on servers with encryption applied at rest and in transit. Retention periods depend on the type of data: account
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registration details are kept for as long as your account remains active and for a reasonable period after closure, while transaction logs may be held longer where local law requires it. Access to your data is available where local law permits and you may request a
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copy or correction at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.